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What investors actually look for in startups

04/05/20265 min
startupinvestorsactuallylookstartupsten8city

Most pitch decks miss what actually moves an investor. The slides about market size, revenue projections, and competitive landscapes are table stakes — every founder has them, and every investor skims past them. The conversations that decide whether a cheque gets written happen around four things, and almost none of them are the product itself.

We've helped raise over $4M and shipped 17+ products from concept to revenue. The pattern repeats: the founders who close rounds aren't the ones with the most polished decks. They're the ones who can answer the four questions below in two sentences each.

Founder-market fit beats product-market fit

Investors at the seed and pre-seed stage are betting on the founder, not the product. The product will change. The market will move. What stays constant is your relationship to the problem.

The strongest signal is earned insight — something you know about your space that the average smart person on the outside doesn't, because you've lived in it.

A founder who has spent five years selling to dental practices and now wants to build software for them is investable. A founder who picked dental software because the SaaS market is large is not — even if the product is identical.


The first 90 seconds of an investor call are usually spent deciding whether you have insight or whether you have a thesis you read in a newsletter.

Concretely, a great answer to "why you?" sounds like:

  • "I worked in this space for X years and watched Y happen Z times."
  • "I built and sold this exact thing once at smaller scale."
  • "I'm the customer. I tried to buy this and it didn't exist."

Evidence beats projections

Every deck has a hockey-stick chart. Investors discount them automatically. What they cannot discount is what you have already done with no money.

Concrete signals that move the needle:

  • Letters of intent from real customers — not friendly contacts, not "interested" leads. Signed.
  • Waitlists with real names and a non-zero conversion to paid pre-orders.
  • Pilots running in production at one or two real customers, even unpaid.
  • Usage data from a prototype — daily active users, retention, time spent, anything that shows pull.
  • A team that already shipped something hard together.

Each of these answers a question your deck can't: do customers actually want this?

If you don't have any of these yet, get one before you pitch. A four-week pilot with one company is worth more than a three-month deck polish.

Distribution is the moat

Most early-stage products that fail don't fail because of the product. They fail because nobody can find them, nobody can afford them, or nobody trusts them enough to switch.

Investors will ask — sometimes politely, sometimes not — how you plan to acquire your first 100 customers. The answer "we'll do content marketing and SEO" is a non-answer. So is "we'll go on Product Hunt." Both are the wishful version of distribution.

Strong distribution answers are specific and pre-tested:

  • "We have 12 design partners signed; this round funds delivery."
  • "Our co-founder ran sales at [X], we have 40 warm intros to ICPs."
  • "We acquire users at $3 CPA today on these three channels."
  • "We're embedded in the supply chain — every customer's vendor wants to refer us."

You don't need all of those. You need one, with proof.

What kills deals fastest

Things that move you from "interesting" to "no" inside a single call:

  • Unclear ICP. "We sell to SMBs and enterprise" usually means neither.
  • Defensiveness on questions. Investors push to test how you think under pressure. "Good question — we've thought about this" then a real answer beats either bluster or silence.
  • Vague burn assumptions. "We'll figure that out post-raise" tells the investor you'll figure their money out post-raise.
  • The team slide is the problem. Three co-founders, all engineers, no commercial experience, and no plan to add it.

These are usually fixable. They're worth fixing before the call, not during.

What to do this week

  1. Write a one-paragraph "why us, why now" and send it to three people who don't know your business. If they don't get it in 30 seconds, rewrite.
  2. Find one customer who will sign an LOI or run a paid pilot in the next four weeks. Without exception, this is the single highest-leverage thing you can do.
  3. Identify your first 100 customers — by name if possible, by segment if not — and write down exactly how you'll reach each segment. If you can't name a channel that works, that's the problem to solve.

The deck is the wrapper. The four answers above are the product.